Lenda Pricing Policy
Quick guide to WhatsApp message billing. Pick a category to see how charges work.
Rate Card
Reminder MessagesUSD 0.20Sent daily/weekly/monthly until paid.
Charge only when customer confirms payment.
(Ignored reminders = free)
Charge only when customer confirms payment.
(Ignored reminders = free)
Action MessagesUSD 0.20When customers take action (date change, dispute, write-off).
1st message free → rest charged.
Disputes: Always charged •Write-offs: Always free
Repeated write-offs may affect Lenda Score
1st message free → rest charged.
Disputes: Always charged •Write-offs: Always free
Repeated write-offs may affect Lenda Score
Late Fee & Grace PeriodGrace period → no penalty.
After that, late fee applies as per settings.
Lenda charges 5% of the late fee.
After that, late fee applies as per settings.
Lenda charges 5% of the late fee.
Select Scenario
Receiver Messages
IMG
<b>Jose</b>
online
Dear Carlos,
You have an upcoming payment of $240 to Jose, due on or before Feb 10, 2026.
Please let us know how you would like to proceed.
11-Feb 11:20 PM
Charged
Dear Carlos,
You have an upcoming payment of $240 to Jose, due on or before Feb 10, 2026.
Please let us know how you would like to proceed.
17-Feb 11:21 PM
Charged
Dear Carlos,
You have an upcoming payment of $240 to Jose, due on or before Feb 10, 2026.
Please let us know how you would like to proceed.
24-Feb 11:22 PM
Charged
Mark as paid
24-Feb 11:23 PM
Free
Please choose if you have made full payment or partial payment for the $240
24-Feb 11:24 PM
Free
Paid full amount
24-Feb 11:25 PM
Free
Thank you, I will confirm the payment with Jose and update you.
26-Feb 11:26 PM
Free
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