Lenda Pricing Policy
Quick guide to WhatsApp message billing. Pick a category to see how charges work.
Rate Card
Reminder MessagesUSD 0.20Sent daily/weekly/monthly until paid.
Charge only when customer confirms payment.
(Ignored reminders = free)
Charge only when customer confirms payment.
(Ignored reminders = free)
Action MessagesUSD 0.20When customers take action (date change, dispute, write-off).
1st message free → rest charged.
Disputes: Always charged •Write-offs: Always free
Repeated write-offs may affect Lenda Score
1st message free → rest charged.
Disputes: Always charged •Write-offs: Always free
Repeated write-offs may affect Lenda Score
Late Fee & Grace PeriodGrace period → no penalty.
After that, late fee applies as per settings.
Lenda charges 5% of the late fee.
After that, late fee applies as per settings.
Lenda charges 5% of the late fee.
Select Scenario
Receiver Messages
IMG
<b>Jose</b>
online
Dear Carlos,
You have an upcoming payment of $240 to Jose, due on or before Dec 27, 2025.
Please let us know how you would like to proceed.
28-Dec 3:46 AM
Charged
Dear Carlos,
You have an upcoming payment of $240 to Jose, due on or before Dec 27, 2025.
Please let us know how you would like to proceed.
03-Jan 3:47 AM
Charged
Dear Carlos,
You have an upcoming payment of $240 to Jose, due on or before Dec 27, 2025.
Please let us know how you would like to proceed.
10-Jan 3:48 AM
Charged
Mark as paid
10-Jan 3:49 AM
Free
Please choose if you have made full payment or partial payment for the $240
10-Jan 3:50 AM
Free
Paid full amount
10-Jan 3:51 AM
Free
Thank you, I will confirm the payment with Jose and update you.
12-Jan 3:52 AM
Free
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